Email Atlas support
Use support@freedomcore.io with the subject “Atlas account deletion request”. Include the email used for Atlas.
Atlas account control · Data deletion
Delete your Atlas account and associated research data.
You can request deletion without opening the app or signing in. Atlas verifies ownership before deleting the account so another person cannot erase your research archive.
- Request route
- Identity check
- Required
- Advertising profile
- None
Deletion request route available
Account deletion sequence
Send the request
Email support from the address associated with your Atlas account and state that you want the account deleted.
Three clear steps
Request, verify, delete.
Send the request from the account email where possible. If you no longer control that address, explain this in the message so Atlas can provide an alternative verification route.
Confirm account ownership
Atlas confirms the request came from the account owner before deleting saved research and identity records.
Receive deletion confirmation
Support confirms when deletion is complete or explains any record that must be retained for legal, tax, fraud-prevention or security obligations.
What the request covers
Your Atlas account and account-owned research state.
Deleting the mobile app removes local app data from the device, but it does not by itself delete the Atlas account. Use the request route above for account deletion.
01Deleted account data
Account profile data, saved watchlist entries, saved-research links, application preferences and account-owned Atlas archive associations are deleted after ownership verification.
02Records that may be retained
Minimum billing, tax, legal, fraud-prevention and security records may be retained only where required. Payment-card details remain in Stripe custody and are not stored on FreedomCore servers.
03Subscription cancellation
Account deletion and subscription cancellation are separate actions. Cancel an active subscription through the payment channel used to purchase it, then request account deletion if you also want the Atlas identity and research state removed.
Need help? Contact support and describe the account access problem.
Contact Atlas support